We ship continuously. Features, improvements, and fixes — every release that touches your agent, in order.
Send grounded, on-brand campaigns to opted-in customers — with per-segment caps, quiet hours, and one-tap opt-out enforced automatically.
A dedicated view for revenue closed in chat, containment, recovery, and confidence — with drill-down by channel and language.
Product and stock changes now reflect in the agent within seconds instead of minutes.
Clinch now sells in Instagram direct messages, sharing the same brain and rules as WhatsApp.
The agent hands off with a one-line summary and the full thread, so your team never re-asks.
Fixed a rounding edge case on multi-currency carts at checkout.
Set how sure the agent must be before it answers; below the line, it hands off to a human.
A guided setup that reads your store, shows what it learned, and lets you strengthen weak areas before launch.
Improved resilience when a messaging platform briefly drops a webhook.
Expanded high-quality support to 90+ languages, matching the customer’s language automatically.
Recovery nudges now respect the customer’s local time zone.