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11:47
MEET CLINCH

The ecommerce engine inside the chat.

Clinch answers every customer in seconds, sells from your live catalog, takes payment inside the thread, and wins back abandoned carts. On WhatsApp and your storefront. While you sleep.

Connect your store→Watch it sell
FREE TO START · LIVE IN AN AFTERNOON
11:52PM · ORDER #1042

You slept. It sold.

One conversation. Zero humans. $94 clinched five minutes after the customer said hello. That is what an ecommerce engine does that a chatbot never will.

Switch it on for your store→
CONVERSATION SHOWN IS ILLUSTRATIVE
11:47 PMWhatsApp
‹MMarlowe & Co.online⋮
Today
hey! do you have the linen shirt in a medium?
11:47 PM ✓✓
We do! The Linen Shirt in Medium is in stock at $78. Want me to hold one for you? 😊
11:47 PM
Linen Shirt · Sand
$78 · In stock: M, L
yes please 🙌
11:48 PM ✓✓
Lovely choice! Most people pair it with our Canvas Belt at $16. Shall I add it? ✨
11:48 PM
Canvas Belt · Tan
$16 · One size
go on then
11:49 PM ✓✓
Order summary
Linen Shirt (M)$78
Canvas Belt$16
Total$94.00
Pay securelyPaid ✓
SECURED BY STRIPE
✓Payment received$94.00 · Order #1042
All yours! Order #1042 is confirmed. I will send tracking here the moment it ships. Sleep well! 🌙
11:52 PM
Message
➤
CLINCHED · #1042
11:47PM
You are asleep. A customer is ready to buy.
+3 SECONDS
Answered instantly. 24/7, in 90+ languages. Voice notes too.
LIVE CATALOG
Real products, real prices, real stock. It never invents.
THE UPSELL
Pairings and add-ons, sold the way your best rep would.
THE WEDGE
Secure checkout inside the thread. The customer never leaves.
11:52PM
Order 1042, clinched. No night shift. No new hires.
SCROLL · WATCH A SALE CLOSE
THE LEAK

Your inbox is a store with nobody at the till.

Customers message ready to buy. At 11pm. Mid-rush. Every hour they wait, the intent cools, and most of it never comes back.

70%
of online carts are abandoned. Industry average, before you count the DMs nobody answered.
Every unanswered DM is an abandoned sale.
Not a missed ticket. A missed order, with the money still in the customer’s hand.
MISSED OVERNIGHT
$1240
walked out of one inbox while the owner slept.
11 PM7 AM
Clinch answers every one in seconds and closes most before morning. Figures illustrative.
#+1 415 555 019211:02 PM“is this still in stock?”↓ $54
PPriya M.11:15 PM“medium please 🙏”↓ $78
+New number12:37 AM“I’ll take two of these”↓ $120
#+44 7700 90002102:23 AM“can I pay by card?”↓ $46
WWebsite visitor03:10 AM“do you have this in black?”↓ $92
Voice message06:40 AMvoice note · 0:41↓ $64
+14more you’ll read at breakfast, hours too late
IF CLINCH ANSWERED THEM ALL · REPRESENTATIVE
500 chats/mo × 8% more closed × $60 AOV =+$2,400/mo
THE DIFFERENCE

Support bots answer. Clinch sells.

Deflection software is built to end conversations. An ecommerce engine is built to end them with a paid order. Same question, two very different endings.

A support chatbotEVERYONE HAS ONE
Is the linen shirt true to size?
I'm sorry, I don't have information about that. Would you like to open a support ticket?
Ticket #4821 created. Our team typically replies within 2 business days.
CONVERSATION CLOSED · NOTHING SOLD
ClinchTHE ECOMMERCE ENGINE
Is the linen shirt true to size?
Runs true to size. In your Medium there are 14 left. I can take payment right here if you want it.
yes!
✓PAID $78 · ORDER #1043 CONFIRMED
CONVERSATIONS SHOWN ARE ILLUSTRATIVE
THE ENGINE

One thread. The whole funnel.

Everything between hello and paid happens inside the same conversation. No links out, no apps to install, no waiting for morning.

THE WEDGE
Checkout that never leaves the chat.
Add to bag, pay securely with Stripe, order confirmed, all inside the thread. No link out to a site the customer already left once.
BAG $94PAYPAID ✓
WIN-BACK
Abandoned carts, followed up and won back.
It reopens the same thread at the right moment, within strict anti-spam rules, and brings the order home.
LEFT 2:14PMNUDGEDRECOVERED
Answers in seconds, around the clock.
Sizing, shipping, stock. 90+ languages. Send a rambling voice note; it understands.
¿Lo tenéis en talla M?Est-ce encore en stock ?Wann kommt meine Bestellung?何時に届きますか？¿Lo tenéis en talla M?
Sells from your live catalog only.
Recommendations grounded in real stock and real prices. It never invents a product, a price, or a stock level.
SHIRT · $78 · 14 LEFT
BELT · $16 · 31 LEFT
"Where is my order?", handled.
Tracking, returns, and exchanges resolved in the same thread the sale happened in.
ORDEREDSHIPPEDDELIVERED
You stay in control. It knows its limits.
Shape its persona, set guardrails, train it on your knowledge, and watch quality analytics. When a human should take over, it hands off to your team with the full conversation and context.
PERSONAGUARDRAILSTRAININGANALYTICSTEAM INBOXCAMPAIGNS
SEE IT IN ACTION

The whole funnel, on autopilot.

Every moment between hello and paid, running in real conversations.

Supported channels
WhatsAppLIVE
StorefrontLIVE
InstagramSOON
MessengerSOON
ANSWERS
←CYour storeOnline📞
linen shirt in medium?11:47 PM ✓✓
In stock at $78. Hold one for you?11:47 PM
⚡ Answered in 3 seconds
Replies in seconds, 24/7
Every question answered the moment it is asked, day or night.
UNDERSTANDS
←CYour storeOnline📞
0:41
Understood! The belt in tan, $16. Adding it to your bag now.11:48 PM
EN · ES · FR · 日本語 · +90 more
90+ languages, voice notes
A rambling voice note in any language, understood and answered.
UPSELLS
←CYour storeOnline📞
Great pick. Most people pair it with the Canvas Belt at $16. Shall I add it?11:49 PM
go on then 🙌11:49 PM ✓✓
Basket $78 → $94 ↗
Grows the basket
Pairings and add-ons offered the way your best rep would.
CHECKS OUT
←CYour storeOnline📞
Order total$94.00
Pay securely
✓Paid · #1042
🔒 Secured by Stripe
Pays inside the thread
Secure Stripe checkout with zero redirect. The customer never leaves.
RECOVERS
←CYour storeOnline📞
Still thinking it over? I saved your bag, and there is one Medium left. 🛒8:30 PM
oh go on then, let’s do it8:42 PM ✓✓
✓ Recovered $94
Wins back abandoned carts
Reopens the same thread at the right moment and brings the order home.
TRACKS
←CYour storeOnline📞
where’s my order?9:02 AM ✓✓
Order #1042 📦Out for delivery
📍 Arriving today · by 6pm
Handles post-purchase
Tracking, returns and exchanges resolved without a ticket.
CAPTURES
←CYour storeOnline📞
hi! shopping for a gift 🎁7:15 PM ✓✓
Lovely! Who is it for? I can point you to our best gift picks.7:15 PM
Lead captured · intent: gifting
No lead left behind
Every DM greeted, qualified and kept moving toward a sale.
HANDS OFF
←CYour storeOnline📞
can I change my address on #1042?4:20 PM ✓✓
Shipped already. Sara joined to help.4:21 PM
Human handoff ✓
Knows when to call a human
Escalates to your team with the full conversation attached.
ANSWERS
←CYour storeOnline📞
linen shirt in medium?11:47 PM ✓✓
In stock at $78. Hold one for you?11:47 PM
⚡ Answered in 3 seconds
Replies in seconds, 24/7
Every question answered the moment it is asked, day or night.
UNDERSTANDS
←CYour storeOnline📞
0:41
Understood! The belt in tan, $16. Adding it to your bag now.11:48 PM
EN · ES · FR · 日本語 · +90 more
90+ languages, voice notes
A rambling voice note in any language, understood and answered.
UPSELLS
←CYour storeOnline📞
Great pick. Most people pair it with the Canvas Belt at $16. Shall I add it?11:49 PM
go on then 🙌11:49 PM ✓✓
Basket $78 → $94 ↗
Grows the basket
Pairings and add-ons offered the way your best rep would.
CHECKS OUT
←CYour storeOnline📞
Order total$94.00
Pay securely
✓Paid · #1042
🔒 Secured by Stripe
Pays inside the thread
Secure Stripe checkout with zero redirect. The customer never leaves.
RECOVERS
←CYour storeOnline📞
Still thinking it over? I saved your bag, and there is one Medium left. 🛒8:30 PM
oh go on then, let’s do it8:42 PM ✓✓
✓ Recovered $94
Wins back abandoned carts
Reopens the same thread at the right moment and brings the order home.
TRACKS
←CYour storeOnline📞
where’s my order?9:02 AM ✓✓
Order #1042 📦Out for delivery
📍 Arriving today · by 6pm
Handles post-purchase
Tracking, returns and exchanges resolved without a ticket.
CAPTURES
←CYour storeOnline📞
hi! shopping for a gift 🎁7:15 PM ✓✓
Lovely! Who is it for? I can point you to our best gift picks.7:15 PM
Lead captured · intent: gifting
No lead left behind
Every DM greeted, qualified and kept moving toward a sale.
HANDS OFF
←CYour storeOnline📞
can I change my address on #1042?4:20 PM ✓✓
Shipped already. Sara joined to help.4:21 PM
Human handoff ✓
Knows when to call a human
Escalates to your team with the full conversation attached.
THE PAYOFF

It pays back three ways.

Clinch does not just reply faster. It grows the revenue you are leaving on the table, cuts the cost of covering your inbox, and turns one-time buyers into regulars.

MORE REVENUE IN
New money you are not capturing today.
Recovered cart revenueAround 70% of carts die. Clinch chases them in the same thread and wins a slice back. Pure found money.
Bigger baskets, every chatIt upsells and cross-sells the way a great rep would, the pairing your busy staff forget. Higher order value, automatically.
Chat converts better than a pageDoubts answered at the exact moment, checkout in-thread, zero redirect drop-off.
New markets, for free90+ languages and voice notes mean selling to customers and countries you cannot serve today.
LESS COST OUT
The same coverage, without the payroll.
No night shift, no new hires24/7 coverage without extra staff, an agency, or a 2am rota. One rep’s salary versus software.
Live in an afternoonNo code, no flow builders, no setup project. Free to start, so trying it costs nothing but a click.
MORE THAT COMES BACK
Buyers who stay, in a channel you own.
Buyers become regularsTracking, returns and reorders keep the thread warm. A customer, not a support ticket.
No lead left behindEvery DM greeted, qualified and captured. Your inbox becomes a CRM, not a graveyard.
A channel you actually ownWhatsApp threads are direct relationships, not rented ad audiences. Every conversation compounds.
Trusted by defaultNever invents products or prices, stays on-brand, and hands off to a human when it should.
SETUP

Live in an afternoon.

No code. No flow builders. No agency on retainer. Connect your store and the engine does the rest.

STEP 01
Connect
Shopify, WooCommerce, or your custom storefront. One click and your catalog, pricing and stock are in.
No code · no flow builders · no agency
STEP 02
It learns
Your products, your voice, your policies and your rules. Learned automatically, before your coffee cools.
Catalog · tone · guardrails · knowledge
STEP 03
It sells
Every conversation becomes your highest-converting channel. You simply watch the orders arrive.
Live on WhatsApp and your storefront
WORKS WITHDeepest integration with Shopify
ShopifyNative app
WooCommercePlugin
StripePayments
WhatsAppBusiness API
Custom storefrontJS widget
CHANNELS
WhatsAppLIVE
Storefront widgetLIVE
Instagram DMSOON
MessengerSOON
WhatsApp and the storefront widget are live today. Instagram and Messenger are rolling out.
TRUST

Built to be trusted with your revenue.

Grounded, always
Answers come from your live catalog and your rules. It never invents a product, a price, or a stock level.
Anti-spam by design
Cart recovery follows strict frequency and consent rules. Win-backs, never spam.
Humans in the loop
It knows its limits and hands off to your team with the full conversation attached.
Your data stays yours
Tenant isolation, encryption in transit and at rest, and no training on your merchant data. Compliance certifications in progress.
TONIGHT, WHILE YOU SLEEP

Stop leaving money in your inbox.

Connect your store tonight. Wake up to orders that closed themselves. Free to start, live in an afternoon.

Connect your store→Try the live demo
WHATSAPP + STOREFRONT WIDGET LIVE · INSTAGRAM AND MESSENGER ROLLING OUT